CSA FSMS helps hotels and restaurants replace paper registers, Excel files and scattered WhatsApp evidence with structured daily checks, corrective actions and searchable records — so teams can run food safety every day and retrieve the proof quickly when an auditor or inspector asks.
Built for Indian hospitality. HACCP-based records. Mapped to the FSSAI catering / auditor checklist.
9 done · 3 due · 2 overdue
A cook's or supervisor's day at a glance. Sample data; every property in your group looks like this.
Start with the operational problem you are trying to fix, then follow the part of CSA FSMS that matches it.
See how CSA replaces scattered records with attributed, searchable, inspection-ready evidence.
See paperless food safety →
See how daily checks, registers and supporting documents map back to the FSSAI catering checklist.
See FSSAI readiness →
See how a failed reading stays visible and requires a corrective action, owner and close-out.
See corrective actions →
See the group view for hotels, restaurant groups, QSRs and catering operations managing more than one kitchen.
See multi-property visibility →
Hotels need complete assurance across a complex audit framework. Restaurants need a simple way to run the right checks, keep the records and show the proof quickly when FSSAI asks.
Do the checks. Fix the gaps. Keep the proof. Be ready when FSSAI visits.
Complete readiness across the full FSSAI / third-party audit framework, every kitchen, every outlet and every property.
Paper records what someone wrote down. CSA FSMS shows what was due, what happened, who did it, what failed and what was done about it — without waiting for someone to send a file, a photo or a WhatsApp message.
Managers see what is done, due and overdue without chasing folders or waiting until an audit.
Every record carries the person, role, outlet and submission time automatically.
Failed checks stay visible with the corrective action, owner and close-out instead of disappearing into paperwork.
Search and retrieve the exact records an inspector or director asks for instead of rebuilding evidence by hand.
Recent enforcement in Maharashtra, Karnataka and Telangana has focused on hygiene, storage, temperature control, pest activity, licence issues and missing supporting records. Inspection readiness means the control happens every day—and the evidence is there when asked.
Enter a reading for the walk-in chiller. Anything above 5 °C is a fail, and the form asks for a corrective action before it can be saved.
When an inspector asks for last Tuesday's cooling log, or a director wants every failed reading this month, Explorer filters the full history by date, property, outlet, record type, status, person and corrective action. Open a row for the detail, then export what you see.
| Time | Property | Record | Reading | By | Status | CA |
|---|
Click a row to open it. CSV opens in Excel; PDF prints the filtered view. Sample records for two invented properties.
Audit Packs open Record Explorer already filtered for common requests. The supporting registers sit alongside the operational records, so evidence can be found without rebuilding a report by hand.
Open the records and supporting evidence commonly requested during an FSSAI inspection.
Every failed check, action taken, owner and close-out.
Storage, cooking, hot-holding and cooling readings.
Probe and thermometer calibration evidence.
Also available: Daily and Weekly Summary, Monthly Summary, Staff Activity, Equipment History and Failed Checks.
CSA FSMS maps relevant records, registers and documents to the FSSAI catering checklist. Restaurants can keep the day-to-day experience simple, while hotels and hotel groups can use the same system to work systematically through the full 47-point readiness framework.
Keep the first experience practical: complete the required checks, correct failures and retrieve the records quickly when FSSAI asks.
Use the full checklist view to make sure no requirement, kitchen, supporting document or corrective action is overlooked before an audit.
Examples from the CSA FSMS readiness model. The 47-point assessment supports internal FSSAI audit readiness; it is not certification or regulatory approval.
For hotel groups, restaurant groups, QSRs and caterers, CSA shows which properties are done, due or overdue for each check — and lets leaders drill straight into the locations that need attention first.
The platform stays comprehensive underneath, but the operating story is different for restaurants and hotels.
Simple daily food-safety checks, organised records and fast FSSAI evidence retrieval without asking an outlet manager to understand the entire compliance framework first.
Explore restaurants →Complete food-safety assurance across multiple kitchens and outlets, with the 47-point framework, supporting evidence, corrective actions and management visibility kept together.
Explore hotels →Repeatable operating controls across locations, with property-level accountability and central visibility into overdue checks, failures and open actions.
See multi-site visibility →Every customer gets the full food-safety management platform. Prices start from the figures below and reflect the size and complexity of the operation.
Restaurants, cafés, standalone kitchens and similar single-location food businesses.
Per location. Complete CSA FSMS included.
Get startedHotels, resorts, clubs and larger hospitality operations with multiple kitchens or outlets.
Per property. Multiple kitchens and F&B outlets included.
Request a demoHotel groups, restaurant groups, QSRs, central kitchens and larger multi-site businesses.
Complete FSMS with multi-property deployment and central oversight.
Talk to usDaily records, corrective actions, Record Explorer, audit evidence, documents, equipment, complaints, roles, dashboards, offline working and group visibility where applicable.
Custom forms and checklists, templates, audit lists and setup of your suppliers, equipment and users are scoped and quoted separately. Tell us what you need and we will confirm the scope and price with you.
Prices are starting prices and exclude applicable taxes. Customisation, bespoke integrations, custom development and on-site implementation or training are quoted separately.
CSA FSMS was developed around the way food-safety records are actually created, reviewed and inspected in working hospitality operations — not around generic checklist software.
Hemant is an international hospitality and culinary operator with more than two decades across luxury hotels and multi-outlet F&B. His experience includes senior culinary leadership with Shangri-La Sydney, Rosewood and Marriott, advisory work with Minor Hotels, and independent food-safety audit work across Asia. CSA FSMS grew from recurring operational problems: incomplete records, weak corrective actions and evidence that is difficult to retrieve when it matters.
View LinkedIn profile ↗
Ashutosh brings 26+ years of culinary leadership across India and international hospitality, including The Park Hotels and Fairmont Hotels & Resorts. As India Operations Director, he keeps CSA FSMS grounded in how Indian restaurants, hotels and kitchen teams actually operate and implement food-safety systems.
View LinkedIn profile ↗Cooks log, supervisors review and evidence, directors configure and oversee the group. Each role sees what it needs and nothing it should not change.
| Capability | KitchenLogs the records | SupervisorReviews and evidences | DirectorConfigures and oversees |
|---|---|---|---|
| Daily work | |||
| Complete daily, weekly, monthly and event records | Yes | Yes | Yes |
| Log records offline and sync later | Yes | Yes | Yes |
| Report an issue or customer complaint | Yes | Yes | Yes |
| View the documents register | Yes | Yes | Yes |
| Dashboard of what is done, due and overdue | Their department | Their property | Every property |
| Review and evidence | |||
| Record Explorer, with CSV and PDF export | No | Yes | Yes |
| Audit Packs | No | Yes | Yes |
| Declare a closed day, or reopen it | No | Yes | Yes |
| Set-up and group | |||
| Settings: forms, photo rules, overdue times, closed weekdays | No | No | Yes |
| Property profile and FSSAI baseline | No | No | Yes |
| Fridge and freezer register | No | No | Yes |
| Document expiry alerts | No | No | Yes |
| Group view across every property | No | No | Yes |
Logs the records
Reviews and evidences
Configures and oversees
Kitchen staff sign in on the kitchen tablet. Supervisors and directors have their own sign-ins. Access is set by the server, never by the device.
An audit trail only works when the original record is preserved. Submitted records cannot be edited or deleted through the system. If a correction is required, a new entry is created while the original remains in the history.
A saved record is never edited or deleted. A correction is a new entry, and the original stays in the history.
Who logged a record, in what role and when is set from the signed-in session on the server. It is not typed in and cannot be changed afterwards.
Which business and property a record belongs to comes from the session, never from the request. Staff see their own property; directors see their group.
Cooks log, supervisors review, directors configure. Kitchen tablets sign in with a PIN; directors with a password.
Entries are saved on the device first and sent when the connection returns. A sync tile shows what is waiting, and sessions are expired, not deleted, so late entries are still attributed correctly.
View every record on screen at any time. Export a filtered set as CSV or PDF for an inspector, insurer or your own files, with no request to us.
Hosted on Cloudflare, served over HTTPS. Photos and documents are stored privately and opened only through the signed-in app.
For hotels and larger operations, run a structured internal readiness assessment across the complete 47-point framework, review linked evidence, identify gaps and turn failed items into corrective actions before an external audit or inspection.
Internal assessment only. It does not constitute certification, regulatory approval or a third-party audit.
The underlying platform is complete for both. Restaurants are presented with a simpler operating story focused on daily checks, records, corrective actions and FSSAI inspection readiness. Hotels can use the same system more comprehensively across the full 47-point readiness framework, multiple kitchens, outlets and properties.
Yes. Daily, weekly, monthly and event-based checks are completed on a tablet, phone or computer. Each record is stamped with the person, role, outlet and time, so there is nothing to file, scan or lose.
Yes. Records are saved on the device first and sync automatically when the connection returns. A sync indicator shows what is waiting.
No. Evidence is append-only. A mistake is corrected with a new entry and the original stays in the history.
Record Explorer shows every record on screen with filters, and exports the filtered set as CSV or a PDF. Audit Packs open the Explorer pre-filtered for common requests such as an FSSAI inspection.
No. The internal audit is an internal readiness assessment built on the FSSAI catering checklist. It helps teams identify gaps and corrective actions; it is not certification, regulatory approval or a substitute for a third-party audit.
It is built around the FSSAI catering checklist. Relevant checklist questions are linked to the record, register or document that supports them, helping teams prepare their evidence and identify gaps. It supports food-safety management and audit readiness and does not replace licensing, certification or a third-party audit. CSA FSMS is not affiliated with or endorsed by FSSAI and does not certify compliance.
A tablet, phone or computer with a modern browser in each kitchen. We set up your properties, outlets, checks and limits with you, and a director confirms the FSSAI baseline.
Kitchen staff log and view their own property's checks. Supervisors review and close corrective actions. Directors configure properties and see the whole group.
Yes. Each property keeps its own records and settings, and directors get a group view that shows which properties are done, due or overdue.
No. Every customer receives the complete standard CSA FSMS. Restaurant, hotel and enterprise pricing reflects operational scale rather than a restricted feature set.
Tell us what you operate and we will arrange a short walk-through using realistic kitchen data. For India, WhatsApp is the fastest way to reach us.
Email [email protected]Phone +91 81977 96108